Oak Apple Tree Tent | Pod in Monmouthshire | Canopy & Stars
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Oak Apple Tree Tent is a lambswool-lined pod of cosiness, sitting snug in the woods of a family farm in the peaceful setting of the Wye valley. The pod, with two single beds shaped round the inside walls and a wood burner in the middle, is just your snug bedroom. In the morning you can lounge out on the high deck and listen to the birds and the breeze, before heading over to the rest of your “suite”. This consists of two cabins, one containing the gas hobs and dining area, the other a compost loo and hot shower.
There’s also a firepit you can sit by in the evening, or even cook on if you’re indulging your inner woodsman. The whole camp is a private oasis of peace in the woods, where you can unwind in the hot tub and let modern life drift away on the wind.
For over 20 years, Joe and Emily have been taking a regenerative and rewilding approach to managing their meadows and woodland, which covers 180 acres. They’ve let nature take its own path alongside managed regenerative areas of species and rich hay meadows, has led to the site gaining local Wildlife Site Status (LWS). If you’re interested, then take a tour around the farm with Joe, who’s been working in farming and wildlife conservation for 30 years.
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Essentials
The important stuff
Check in: 3 PM
Check out: 10 AM
Please bring torches, wellies, binoculars and flip flops to wear on your way to the hot tub
Use of the hot tub is £30, paid directly to the owners. Please email the owners upon booking to let them know if you would like to use it so that they can provide extra wood and water
Initial 20kg box of firewood with firelighters is provided. Additional firewood can be provided for £10
The tree tent sits next to the kitchen cabin, with a large deck in front to lounge on to take in the views
The space is 200m away from the car park along a field path which can be muddy
A wheelbarrow is provided to help you carry your belongings to the site
Mobile phone signal
No Wifi
One plug socket in the farm yard
Sleeping arrangements
Two single beds
Cooking
Kitchen cabin equipped with two ring gas hobs, a kettle, cool box with cool packs, and a sink
Cooking utensils, crockery and glassware is provided
Outdoor fire pit with grill, tripod and pots for cooking
Breakfast bar
Outdoor picnic bench
Washing
Wash room with a hot shower and compost loo
Please bring toiletries
Toilet roll and bath mat provided
Heating, lighting & bedding
All bed linen and towels are provided
Two single wool duvets
Two Welsh wool blankets
The main source of heat comes from the small wood burner in tree tent
Please note that the Google Maps pin is directed towards the wrong farm. Please follow the directions given once near the site.
What3Words: ///clenching.skim.cliff - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the estate so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train stations are Chepstow or Newport where you can book a taxi for the rest of the journey.
By car
Take the B4293 sign posted Trellech. Follow this road uphill around a series of bends and continue until the road passes under dense trees, stay on road until you see a small ‘crossroads’ sign, turn right for Craig-Y- Dorth, follow road for ½ mile and take the 2nd drive on the left to Lower Gockett Farm.
Driving along the B4293 from Chepstow drive through Llanishen and then Trellech, from Trellech drive 2 miles and look for a small ‘crossroads’ sign, turn left for Craig-Y- Dorth, follow road for ½ mile and take the 2nd drive on the left to Lower Gockett Farm.
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Food & Drink
At Lower Gockett Farm
Guests will receive a welcome pack of bread and eggs, two bottles of cider, tea, coffee and sugar
Local Shops
There is a farm shop at Humble by Nature (40-minute walk)
The nearest shops for general food and shopping are in Monmouth (4 miles)
Pubs & Restaurants
The Boat Inn (3 miles) - an amazing little pub right on the river selling a great selection of beer in barrels and local ciders.
The Inn (2 miles) - an award winning foodie pub. They like to use a lot of local produce and have a small but great menu.
The Lion (2 miles) - a great local pub with good food.
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Activities
At Lower Gockett Farm
Retreat back to nature with a wonderful relaxing Hatha Yoga session on the deck in the trees and book a one hour Yoga session with Emily for £30, pre-bookings only. Please book via email directly with Emily or Joe.
Emily has over 18 years yoga teaching experience and would love to welcome you to join her for a gentle relaxing class where you can reconnect with yourself, switch off from the busy outside world and escape to a tranquil space in nature. She can also guide you through a practice of Yoga Nidra - Yogic Sleep, which is a practice of deep relaxation with a goal of moving into a deep state of conscious awareness sleep, which is a deeper state of relaxation with awareness. If the weather looks a bit unsettled you will be able to move into her little yoga studio in the yurt where you are able to lie back and listen to the rain drops overhead! Everyone is welcome, even if you have never practiced yoga before, Emily will adapt the class to suite you.
Places to Visit
Monmouth (4 miles) - known for its connections to Henry V, Geoffrey of Monmouth and (more recently) Queen, Oasis & Simple Minds who all recorded at Rockfield studios. Music continues to be an important part of the town’s DNA, with an annual free music festival held every summer.
Tintern Abbey (7 miles) - a national icon — still standing in roofless splendour on the banks of the River Wye nearly 500 years since its tragic fall from grace.
Symonds Yat (9 miles) - one of the most iconic and beautiful locations in the Dean Wye. There are three distinct parts: Yat Rock, a viewpoint with incredible views over the River Wye; and the villages of Symonds Yat East and Symonds Yat West on either side of the river.
Usk Farmers Market (13 miles) - on every 1st and 3rd Saturday of the month, pop in to share the delicious local food and drinks.
Abergavenny Food Festival (16 miles) - sett up on a not-for profit basis, the festival celebrates the food culture of Wales and beyond. Visitors can meet growers, producers, exhibitors, educators, writers, campaigners, chefs and cooks all in one place.
Pedalabikeaway (14 miles) - whether you want a gentle ride, to refine your mtb skills or really shred the downhill tracks, there’s plenty of trails to choose from. Check out the pump track and skills area too! All trails conveniently lead back to the car park and café so you are never too far from a snack.
Monmouth Canoe - hire a range of canoes and kayaks suitable for multi persons for short hire periods to multi day hire, perfect to enjoy a great experience on the River Wye providing a fun day out for all. Multi-day trippers can also benefit from tipi hire, this can easily be arranged.
Gwent Wildlife Trust (5 miles) - a charity dedicated to nurturing and restoring our wildlife, part of a network of Wildlife Trusts across the UK. Immerse yourself in the beauty of nature and enjoy the sights and sounds of wildlife near you
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Meet your hosts
Meet Emily & Joe
Joe grew up on the farm, and Emily has lived here with Joe and his family since 2003. They now have 3 children and continue to live on the farm with Joe’s mum, Sue.
The farm is a mixture of grazing pasture and woodland totalling 180 acres. They have recently converted to an organic system and are now certified with the Soil Association. No pesticides and herbicides or artificial fertilizers are used, allowing wildlife to thrive alongside the farm’s sheep, cattle, 2 horses, chickens & 4 geese!
There is a cider apple orchard and a beautiful stream flowing through the heart of the farm, all of which you are welcome to explore. Joe is always on hand to answer questions and guide you in the right direction.
Wildlife and environment
There are 75 acres of woodland on the farm, providing a fantastic habitat for a large range of animal species. Guests can often spot fallow deer, badgers, foxes, hares, buzzards, red kites & tawny owls. The birdsong in spring and summer is amazing and if you’re really lucky you might even hear a cuckoo! The woodland is a mix of broadleaf and conifers with interconnecting paths throughout. It’s a great place to spend an afternoon exploring and den building!
Oak Apple Tree Tent is a lambswool-lined pod of cosiness, sitting snug in the woods of a family farm in the peaceful setting of the Wye valley. The pod, with two single beds shaped round the inside walls and a wood burner in the middle, is just your snug bedroom. In the morning you can lounge out on the high deck and listen to the birds and the breeze, before heading over to the rest of your “suite”. This consists of two cabins, one containing the gas hobs and dining area, the other a compost loo and hot shower.
There’s also a firepit you can sit by in the evening, or even cook on if you’re indulging your inner woodsman. The whole camp is a private oasis of peace in the woods, where you can unwind in the hot tub and let modern life drift away on the wind.
For over 20 years, Joe and Emily have been taking a regenerative and rewilding approach to managing their meadows and woodland, which covers 180 acres. They’ve let nature take its own path alongside managed regenerative areas of species and rich hay meadows, has led to the site gaining local Wildlife Site Status (LWS). If you’re interested, then take a tour around the farm with Joe, who’s been working in farming and wildlife conservation for 30 years.
Please bring torches, wellies, binoculars and flip flops to wear on your way to the hot tub
Use of the hot tub is £30, paid directly to the owners. Please email the owners upon booking to let them know if you would like to use it so that they can provide extra wood and water
Initial 20kg box of firewood with firelighters is provided. Additional firewood can be provided for £10
The tree tent sits next to the kitchen cabin, with a large deck in front to lounge on to take in the views
The space is 200m away from the car park along a field path which can be muddy
A wheelbarrow is provided to help you carry your belongings to the site
Mobile phone signal
No Wifi
One plug socket in the farm yard
Sleeping arrangements
Two single beds
Cooking
Kitchen cabin equipped with two ring gas hobs, a kettle, cool box with cool packs, and a sink
Cooking utensils, crockery and glassware is provided
Outdoor fire pit with grill, tripod and pots for cooking
Breakfast bar
Outdoor picnic bench
Washing
Wash room with a hot shower and compost loo
Please bring toiletries
Toilet roll and bath mat provided
Heating, lighting & bedding
All bed linen and towels are provided
Two single wool duvets
Two Welsh wool blankets
The main source of heat comes from the small wood burner in tree tent
Please note that the Google Maps pin is directed towards the wrong farm. Please follow the directions given once near the site.
What3Words: ///clenching.skim.cliff - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the estate so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train stations are Chepstow or Newport where you can book a taxi for the rest of the journey.
By car
Take the B4293 sign posted Trellech. Follow this road uphill around a series of bends and continue until the road passes under dense trees, stay on road until you see a small ‘crossroads’ sign, turn right for Craig-Y- Dorth, follow road for ½ mile and take the 2nd drive on the left to Lower Gockett Farm.
Driving along the B4293 from Chepstow drive through Llanishen and then Trellech, from Trellech drive 2 miles and look for a small ‘crossroads’ sign, turn left for Craig-Y- Dorth, follow road for ½ mile and take the 2nd drive on the left to Lower Gockett Farm.
Retreat back to nature with a wonderful relaxing Hatha Yoga session on the deck in the trees and book a one hour Yoga session with Emily for £30, pre-bookings only. Please book via email directly with Emily or Joe.
Emily has over 18 years yoga teaching experience and would love to welcome you to join her for a gentle relaxing class where you can reconnect with yourself, switch off from the busy outside world and escape to a tranquil space in nature. She can also guide you through a practice of Yoga Nidra - Yogic Sleep, which is a practice of deep relaxation with a goal of moving into a deep state of conscious awareness sleep, which is a deeper state of relaxation with awareness. If the weather looks a bit unsettled you will be able to move into her little yoga studio in the yurt where you are able to lie back and listen to the rain drops overhead! Everyone is welcome, even if you have never practiced yoga before, Emily will adapt the class to suite you.
Places to Visit
Monmouth (4 miles) - known for its connections to Henry V, Geoffrey of Monmouth and (more recently) Queen, Oasis & Simple Minds who all recorded at Rockfield studios. Music continues to be an important part of the town’s DNA, with an annual free music festival held every summer.
Tintern Abbey (7 miles) - a national icon — still standing in roofless splendour on the banks of the River Wye nearly 500 years since its tragic fall from grace.
Symonds Yat (9 miles) - one of the most iconic and beautiful locations in the Dean Wye. There are three distinct parts: Yat Rock, a viewpoint with incredible views over the River Wye; and the villages of Symonds Yat East and Symonds Yat West on either side of the river.
Usk Farmers Market (13 miles) - on every 1st and 3rd Saturday of the month, pop in to share the delicious local food and drinks.
Abergavenny Food Festival (16 miles) - sett up on a not-for profit basis, the festival celebrates the food culture of Wales and beyond. Visitors can meet growers, producers, exhibitors, educators, writers, campaigners, chefs and cooks all in one place.
Pedalabikeaway (14 miles) - whether you want a gentle ride, to refine your mtb skills or really shred the downhill tracks, there’s plenty of trails to choose from. Check out the pump track and skills area too! All trails conveniently lead back to the car park and café so you are never too far from a snack.
Monmouth Canoe - hire a range of canoes and kayaks suitable for multi persons for short hire periods to multi day hire, perfect to enjoy a great experience on the River Wye providing a fun day out for all. Multi-day trippers can also benefit from tipi hire, this can easily be arranged.
Gwent Wildlife Trust (5 miles) - a charity dedicated to nurturing and restoring our wildlife, part of a network of Wildlife Trusts across the UK. Immerse yourself in the beauty of nature and enjoy the sights and sounds of wildlife near you
Joe grew up on the farm, and Emily has lived here with Joe and his family since 2003. They now have 3 children and continue to live on the farm with Joe’s mum, Sue.
The farm is a mixture of grazing pasture and woodland totalling 180 acres. They have recently converted to an organic system and are now certified with the Soil Association. No pesticides and herbicides or artificial fertilizers are used, allowing wildlife to thrive alongside the farm’s sheep, cattle, 2 horses, chickens & 4 geese!
There is a cider apple orchard and a beautiful stream flowing through the heart of the farm, all of which you are welcome to explore. Joe is always on hand to answer questions and guide you in the right direction.
Wildlife and environment
There are 75 acres of woodland on the farm, providing a fantastic habitat for a large range of animal species. Guests can often spot fallow deer, badgers, foxes, hares, buzzards, red kites & tawny owls. The birdsong in spring and summer is amazing and if you’re really lucky you might even hear a cuckoo! The woodland is a mix of broadleaf and conifers with interconnecting paths throughout. It’s a great place to spend an afternoon exploring and den building!
It was a lovely place and the host were very very helpful
30/09/2024
Sayali
It was amazing. Loved every minute. Love the total privacy of this place. All you can hear are birds & sheep! It has all you need and more. The pod is so cosy and comfortable, the kitchen is so well equipped, clean and spacious. The rain shower is just wonderful and again the whole area feels super clean and had lovely little touches. The veranda is a lovely touch. The hot tub was the icing on the cake.
10/08/2024
Jackie
We had an absolutely blissful stay at Oak Apple Tree Tent. Joe and Emily have clearly put a lot of thought into the site and it really shows in the attention to detail and luxury feel whilst still being immersed in nature. The hot tub was a particular highlight!
19/07/2024
Jess
Absolutely idyllic private space in the heart of Monmouth, the facilities are amazing and eco friendly and the view has been unrivalled, both me and my partner used it as a getaway for me to work on an album and her to work on a phd, it’s a shame I couldn’t live there otherwise we’d have everything done! Joe couldn’t have been more helpful and Emily and her family sound lovely.
28/06/2024
Lee
We had such a special stay at Oak Apple Tree Tent. The views, the sunsets, the hot tub, the campfire cooking, the cosy cabin, the comfy sleeping pod. It was magical! A real wild experience. We went out canoeing during the morning which was a great way to explore the beautiful river wye. Then came back to camp and hung out in the hammock, reading and listening to the birds, then soaking in the tub before a BBQ feast followed by toasted marshmallows and star gazing (the dark starry skys were spectacular!). We can't wait to go back and would definitely recommend this special place!
05/06/2024
Justine
It was really lovely despite the weather not being too kind. Such a peaceful place with incredible birdsong and beautiful bluebells woods and views. The cabin was spacious and comfortable, and very well equipped. Great shower! Joe and Emily were sweet and thoughtful, and the dogs Kip and Ted were gorgeous!
27/04/2024
Helen
What a magical place. I stayed with my daughter for 2 nights and we had some once-in-a-lifetime experiences! The set-up is very peaceful, comfortable and well-appointed- you feel right out in the wilds but with all the amenities you could wish for, including a raised deck and a wood-fired hot-tub. The dawn chorus is extraordinary- you can hear it from the comfort of the beds in the cute round sleeping pod. For us, what made our stay truly unforgettable was a guided walk with Joe around his beautifully managed land. He has a wealth of knowledge about wildlife and biodiversity, and explains his practices in relatable terms. As well as the well-loved farm animals including lambs and baby calves, we saw smooth newts, a barn owl, a cuckoo, fallow deer and, amazingly, a white stag. So a special stay became mythical. Emily and Joe and very friendly and approachable hosts, and it felt like a real privilege to stay on their farm.
12/04/2024
Jenny-May
We had a wonderful break at Oak Apple Tree Tent. The site was beautifully constructed and had everything we needed. We enjoyed cooking on the fire and soaking in the hot tub, breakfast on the deck and sleeping in the cosy pod. The best thing was the solitude and space, there was no need to leave the site at all with acres of woodland and farmland to explore. The skies were huge and gave us stunning sunsets, dramatic clouds and clear starry nights.
24/08/2023
Jo
Our stay at Oak apple Tree Tent was absolutely magical. Emily and Joe were lovely and they’ve truly made a very special place to stay on their gorgeous farm. Staying in the tree tent was an amazing experience, surrounded by gorgeous trees and land, topped with star gazing through the tree tents window in the ceiling. The location was perfect, the Scandinavian hot tub bath was the best and we left feeling renewed and at one with nature. Thank you so much - we would be back in a heartbeat!
11/08/2023
Bethany
This was an amazing little getaway for a few days. Very peaceful and private to accompany the amazing views and farm life.
27/04/2023
Joel
Absolutely perfect! This place was so peaceful, the actual accommodation was thought out and had everything you needed. Owners were friendly, but also left us to it. If you want a place to switch off from the world, then this is definitely it.
07/10/2022
Rachel
Beautiful peaceful location with very comfortable accomodation full of thoughtful touches. The addition of plenty of seating, the living area, hot shower, towels and blankets were all very much appreciated.
01/07/2022
Jenny
Great! We really enjoyed it! Very quirky, in a lovely spot and had a nice feel. Friendly and relaxed hosts.
24/06/2022
Andrew
We had a very relaxing stay. The accomodation booked was incredibly tranquil with stunning views and amazing birdsong. Lovely hosts. Would recommend
21/05/2022
Stephanie
It was amazing. Joe snd emily have carefully thought of everything and hence it was really well kitted out and beautiful. It was so peaceful and the birdsong was incredible. We loved the sleeping pod.. it’s like a tardis.. seemed bigger inside than what you see outside. Even the toilet was ok! We’d definitely go again and recommend to anyone
29/04/2022
Amanda
Lovely place, lovely people
22/04/2022
Julia
Beautiful spot secluded peaceful quiet, perfect for unwinding and being surrounded by nature. Lovely touches by the hosts, fresh bread and cider, friendly welcome. Really impressed by their commitment to conservation and rewilding. Very comfortable beds, lovely shower clean toilet kitchen with everything you need, so many lovely places to sit and absorb the tranquility. Thoroughly recommend and will definitely come back.
03/09/2021
Alice
Absolutely magical place to stay. The tree pod is cosy and comfortable, the views are amazing and we had everything we needed. Best weekend away I’ve ever had!
20/08/2021
Suzy
The perfect secluded staycation, such a beautiful place and lovely hosts. You couldn’t ask for anymore. Lovely woods to explore down to the stream also.
02/08/2021
Emma
WOW - fabulous from first sight. Sat nav and then very clear directions took us to Lower Gockett Farm owned by the delightful Emily and Joe, who left a most welcome pack of bread, butter, milk, eggs and cider. We chose the hottest days of the year so far to visit and were thrilled to glimpse the pod though the trees as we parked up. We walked over a field, through a gate and found the area with the sleeping pod, campfire, hammock, decking, outside seating and 2 Eco friendly units - one for cooking/dining and another as a bathroom. It was honestly better than expected - we don't think the photos do it justice. This was home for the next 3 days and nights. It felt like the middle of nowhere - bliss. Nature at it's finest - we saw squirrels, deer, bats and butterflies, not to mention many birds. The farmland is extensive and ideal for walks through the woods - approx 2 miles and shady in the sunshine. Also walking out of the farm, up the hill and then left takes in a spectacular 2mile circular walk to Pen-Y-Fan - perfect to see the sunset - or rise! Everything had been thought of by the hosts - thoroughly recommend this 'staycation'.
16/07/2021
Bev
We had the most wonderful getaway at the Oak Apple Tree Tent. Despite the moody weather, the tent and facilities made us feel instantly at home and allowed us to really enjoy the beautiful views whilst feeling cosy and comfortable either in the hammock or by the fire. Our hosts have been wonderfully welcoming, sharing insight about the local trails and walking routes, and the fresh food hamper was a nice touch. But most of all we loved meeting the 3 friendly and fun farm dogs that were loyally guarding the main house entrance. We loved this place and we are already thinking of coming back again in the cold weather as the Wye Valley is equally charming in winter.
05/07/2021
Alina
Wow! Where do I start! This is just an amazing place. We had the most wonderful stay here. A completely private haven of bliss. Oak Apple really exceeded our expectations. The pod was perfect, warm and comfortable, with lovely little personal touches. The kitchen has everything you need and more. The shower was a wonderful addition. The outdoor fire pit and seating just makes a relaxing evening so special. And then the veranda.. well totally wow!
Without spoiling others surprise…I’ll just say this accommodation has been so well designed and thought about. The owners really have done a fantastic job. All you can hear are sheep & birds, and the views are stunning. Surrounding area is just beautiful. So much to do. Lovely places to visit/eat/drink. I could honestly write a book!
Emily & Jo are such welcoming and helpful hosts. Their farmyard with their friendly dogs and cute roaming chickens made a nice welcome.
I have to say that although the tree house is no longer in a tree as such, this really did not detract at all from the whole experience. It’s actually situated perfectly.
17/06/2021
Jackie
It was wonderful, very secluded and peaceful.
Felt very relaxed.
13/06/2021
Neil
Our stay was amazing. Relaxing and fun!
06/06/2021
Zoe
Fabulous stay in the OATT enhanced by possibly the best 3 weather days of the year to date! It was wonderful being in the midst of nature with the birds, sheep and other wild life choruses. Definitely sophisticated camping with the kitchen and shower/loo block. Spacious area for living and exploring. Turned off the phones and relaxed. The tent was comfortable and we stargazed from our beds. A true adventure.
31/05/2021
Eve
We arrived a week ago in pretty back rain and wind but the tree tent, kitchen and site was very inviting. Joe checked we had everything we needed and was friendly and offered support if we needed anything.
03/05/2021
Rachel
Oak Apple Tree Tent is a magical place to stay. Peaceful, beautiful and carefully thought out.
Hosts were lovely and couldn't be more helpful.
30/04/2021
Keri
We had a fantastic time at the Oak Apple Tree Tent. Joe was very welcoming and the place itself was stunning. We enjoyed relaxing by the fire and walking in the woods. The kitchen space was well stocked and they had left us bread, eggs and milk which was a lovely addition. Sleeping in the pod was very special, looking out the Perspex roof is amazing and it's very cosy with all the cushions and blankets.
28/10/2019
Joel
we stayed for two nights in late october. Oak Apple Tree Tent was everything we expected and more. Set in beautiful woodland with great views next to a working farm, it felt like a proper escape from busy urban life. The tent pod is fully suspended in the trees and ios super cosy with a small woodburner. We stayed on a very wet weekend and there were no issues with leakage at all. The hosts were super helpful and hospitable, even provided us with an extra heater for the kitchen/lounge area. Loads of walking in the area and some lovely pubs too.
25/10/2019
Nick
Lovely accommodation in a fantastic location far away from everything. Great facilities, beautifully crafted and unexpectedly cosey.
11/10/2019
Simon
Relaxing, peaceful, splendid isolation,
23/09/2019
Juls
We had a lovely stay at the Oak Apple Tree Tent. We found the hanging tent a nice difference and the beds warm. It was lovely to be able to look up at the sky through the roof in the mornings. We enjoyed staying in the area and just relaxing in the hammock around the fire and listening to the owls in the evenings whilst cooking our dinner over the fire. Relaxing and enjoyable to spend most of the time outside.
20/09/2019
Katherine
Wow! What can I say. This place is amazing. Lots of special touches, fresh bread, cider etc. We loved our stay here. It's such a unique space.
We sat next to the fire in the evenings listening to the owls, and was even lucky enough to see one fly over.
The best 40th birthday present ever!
13/09/2019
Simone
Loved this location and really didn't want to leave. Joe was a lovely host who was really knowledgeable about the area. He also had a passion for the site and told us about how he'd built a lot of it himself, which was great. The facilities are excellent, can't fault them at all really. The tent itself is really cosy and the bathroom and kitchen have a perfect balance of being luxurious but also with a taste of the outdoors. It was really special sharing a little patch of the woods with the tawny owls!
28/08/2019
Heather
Stay in Oak Apple Tree Tent was absolutely gorgeous! Welcome basket of bread, eggs and cider was lovely, beautiful kitchen with everything you'd need in and a lovely indoor seating area. Outside the fire pit area is stunning and all the equipment you need to cook on it is provided along with firewood,matches and fire starters which is included in the stay! Toilet and shower are very near to the tree tent which is great, lit by fairy lights! Tree tent itself would be suitable for all seasons and weather conditons, fire to use inside the tent which keeps its lovely and warm for the night, tent is insulated so doesn't need much to keep it cosy and the beds are very snug and comfy! We had a lovely stay and the photos do not do this place justice, it's a little hidden gem with lots of cute villages close by and plenty to do! Mostly great to enjoy the beautiful little space created around the tree tent in the middle of the woods! Definitely a luxery stay.
15/08/2019
Jessica
Perfect little break away from it all! We had everything we needed for a couple of nights
06/08/2019
Anne-marie
What can I say? Perfect from beginning to end! Emily and Joe have created a gorgeous hideaway and have thought of everything to make a stay here cosy, comfortable and relaxing. From the fully equipped kitchen to the funky bathroom and cosy beds, we had a brilliant time. Even the recipes, drawings and tips they encourage in their visitor book are brilliant! We'll definitely be back. Thanks Emily and Joe xx
22/07/2019
Hannah
We had a wonderful stay at Oak Apple Tree Tent. The location is idyllic and so peaceful. Our host Joe was very welcoming. There has been so much care and attention put into the tree tent. We would thoroughly recommend!
19/07/2019
Helen
It was absolutely everything we hoped it would be and more. Perfect.
14/07/2019
Ana
We could not have enjoyed this experience more! Everything about the stay was great. The accommodation was unusual and fun. Whilst the bed was a little short for my boyfriend that didn't ruin the experience in any way. The location was beautiful and it was so great to get away from our busy lives for a couple of days. We were totally secluded and very close to nature which was probably the most enjoyable part of it. I could go on forever but the stay can be summed up with one word - perfect!
05/07/2019
Amanda
5 star glamping, fully equipped indoor kitchen and great outdoor area for open fire cooking with all logs provided, separate cabin with toilet and hot shower and lovely fluffy towels. We felt really spoilt! Lovely touches, fresh coffee, welcome bottles of cider and bread, eggs and milk and Neals Yard toiletries. Best of all is the tree tent suspended between trees and accessed by a deck from the lower area giving great views. Tent fully insulated and very cosy with the log burner, slept like a log 2 nights running. Pizza oven well worth hiring, it was easy to use and great fun eating pizza round the log fire before toasting marshmallows. Emily and Joe are great hosts. We will be back
Jane and Alex
26/05/2019
Jane
We chose Oak Apple Tree Tent as it looked so unique and fun and tranquil!
04/05/2019
Gemma
After a very friendly welcome from Emily and Joe ( and their menagerie of sheep, chickens and dogs) we settled into the very spacious and private tree camp with the most beautiful views over the Welsh countryside. Everything has been thought of to give guests a special stay, from the welcome bread and cider to the locally made lambs wool bedding and blankets. There is plenty of space to lounge either around the firepit, on the wooden deck, or if the British weather is a bit hit and miss like it was for our stay, in the cosy cabin. There is plenty of lighting , however not so much as to spoil the views of the night sky (when the clouds did part!) After a short drive to a friendly local pub (The Lion Inn) we came back and lit the wood burner in the cosy tree tent , ready for when we retired to bed. In the meantime, we sat with a glass of wine around the firepit, listening and watching the local wildlife and rambling sheep in the next field. When we were ready for bed, the tree tent was lovely and warm and stayed that way all night thanks to the wood burner and blankets. The view through the windows and up through the sky light of the night sky was stunning and even the sound of rain in the middle of the night added to the relaxing feel of being in the tent. We slept like logs! Emily and Joe have created a private oasis of calm in the middle of beautiful countryside and their love and hard work really shines through. Cannot recommend this place enough.
24/04/2019
Jo, Canopy & Stars
Reviews
It was a lovely place and the host were very very helpful
30/09/2024
Sayali
It was amazing. Loved every minute. Love the total privacy of this place. All you can hear are birds & sheep! It has all you need and more. The pod is so cosy and comfortable, the kitchen is so well equipped, clean and spacious. The rain shower is just wonderful and again the whole area feels super clean and had lovely little touches. The veranda is a lovely touch. The hot tub was the icing on the cake.
10/08/2024
Jackie
We had an absolutely blissful stay at Oak Apple Tree Tent. Joe and Emily have clearly put a lot of thought into the site and it really shows in the attention to detail and luxury feel whilst still being immersed in nature. The hot tub was a particular highlight!
19/07/2024
Jess
Absolutely idyllic private space in the heart of Monmouth, the facilities are amazing and eco friendly and the view has been unrivalled, both me and my partner used it as a getaway for me to work on an album and her to work on a phd, it’s a shame I couldn’t live there otherwise we’d have everything done! Joe couldn’t have been more helpful and Emily and her family sound lovely.
28/06/2024
Lee
We had such a special stay at Oak Apple Tree Tent. The views, the sunsets, the hot tub, the campfire cooking, the cosy cabin, the comfy sleeping pod. It was magical! A real wild experience. We went out canoeing during the morning which was a great way to explore the beautiful river wye. Then came back to camp and hung out in the hammock, reading and listening to the birds, then soaking in the tub before a BBQ feast followed by toasted marshmallows and star gazing (the dark starry skys were spectacular!). We can't wait to go back and would definitely recommend this special place!
05/06/2024
Justine
It was really lovely despite the weather not being too kind. Such a peaceful place with incredible birdsong and beautiful bluebells woods and views. The cabin was spacious and comfortable, and very well equipped. Great shower! Joe and Emily were sweet and thoughtful, and the dogs Kip and Ted were gorgeous!
27/04/2024
Helen
What a magical place. I stayed with my daughter for 2 nights and we had some once-in-a-lifetime experiences! The set-up is very peaceful, comfortable and well-appointed- you feel right out in the wilds but with all the amenities you could wish for, including a raised deck and a wood-fired hot-tub. The dawn chorus is extraordinary- you can hear it from the comfort of the beds in the cute round sleeping pod. For us, what made our stay truly unforgettable was a guided walk with Joe around his beautifully managed land. He has a wealth of knowledge about wildlife and biodiversity, and explains his practices in relatable terms. As well as the well-loved farm animals including lambs and baby calves, we saw smooth newts, a barn owl, a cuckoo, fallow deer and, amazingly, a white stag. So a special stay became mythical. Emily and Joe and very friendly and approachable hosts, and it felt like a real privilege to stay on their farm.
12/04/2024
Jenny-May
We had a wonderful break at Oak Apple Tree Tent. The site was beautifully constructed and had everything we needed. We enjoyed cooking on the fire and soaking in the hot tub, breakfast on the deck and sleeping in the cosy pod. The best thing was the solitude and space, there was no need to leave the site at all with acres of woodland and farmland to explore. The skies were huge and gave us stunning sunsets, dramatic clouds and clear starry nights.
24/08/2023
Jo
Our stay at Oak apple Tree Tent was absolutely magical. Emily and Joe were lovely and they’ve truly made a very special place to stay on their gorgeous farm. Staying in the tree tent was an amazing experience, surrounded by gorgeous trees and land, topped with star gazing through the tree tents window in the ceiling. The location was perfect, the Scandinavian hot tub bath was the best and we left feeling renewed and at one with nature. Thank you so much - we would be back in a heartbeat!
11/08/2023
Bethany
This was an amazing little getaway for a few days. Very peaceful and private to accompany the amazing views and farm life.
27/04/2023
Joel
Absolutely perfect! This place was so peaceful, the actual accommodation was thought out and had everything you needed. Owners were friendly, but also left us to it. If you want a place to switch off from the world, then this is definitely it.
07/10/2022
Rachel
Beautiful peaceful location with very comfortable accomodation full of thoughtful touches. The addition of plenty of seating, the living area, hot shower, towels and blankets were all very much appreciated.
01/07/2022
Jenny
Great! We really enjoyed it! Very quirky, in a lovely spot and had a nice feel. Friendly and relaxed hosts.
24/06/2022
Andrew
We had a very relaxing stay. The accomodation booked was incredibly tranquil with stunning views and amazing birdsong. Lovely hosts. Would recommend
21/05/2022
Stephanie
It was amazing. Joe snd emily have carefully thought of everything and hence it was really well kitted out and beautiful. It was so peaceful and the birdsong was incredible. We loved the sleeping pod.. it’s like a tardis.. seemed bigger inside than what you see outside. Even the toilet was ok! We’d definitely go again and recommend to anyone
29/04/2022
Amanda
Lovely place, lovely people
22/04/2022
Julia
Beautiful spot secluded peaceful quiet, perfect for unwinding and being surrounded by nature. Lovely touches by the hosts, fresh bread and cider, friendly welcome. Really impressed by their commitment to conservation and rewilding. Very comfortable beds, lovely shower clean toilet kitchen with everything you need, so many lovely places to sit and absorb the tranquility. Thoroughly recommend and will definitely come back.
03/09/2021
Alice
Absolutely magical place to stay. The tree pod is cosy and comfortable, the views are amazing and we had everything we needed. Best weekend away I’ve ever had!
20/08/2021
Suzy
The perfect secluded staycation, such a beautiful place and lovely hosts. You couldn’t ask for anymore. Lovely woods to explore down to the stream also.
02/08/2021
Emma
WOW - fabulous from first sight. Sat nav and then very clear directions took us to Lower Gockett Farm owned by the delightful Emily and Joe, who left a most welcome pack of bread, butter, milk, eggs and cider. We chose the hottest days of the year so far to visit and were thrilled to glimpse the pod though the trees as we parked up. We walked over a field, through a gate and found the area with the sleeping pod, campfire, hammock, decking, outside seating and 2 Eco friendly units - one for cooking/dining and another as a bathroom. It was honestly better than expected - we don't think the photos do it justice. This was home for the next 3 days and nights. It felt like the middle of nowhere - bliss. Nature at it's finest - we saw squirrels, deer, bats and butterflies, not to mention many birds. The farmland is extensive and ideal for walks through the woods - approx 2 miles and shady in the sunshine. Also walking out of the farm, up the hill and then left takes in a spectacular 2mile circular walk to Pen-Y-Fan - perfect to see the sunset - or rise! Everything had been thought of by the hosts - thoroughly recommend this 'staycation'.
16/07/2021
Bev
We had the most wonderful getaway at the Oak Apple Tree Tent. Despite the moody weather, the tent and facilities made us feel instantly at home and allowed us to really enjoy the beautiful views whilst feeling cosy and comfortable either in the hammock or by the fire. Our hosts have been wonderfully welcoming, sharing insight about the local trails and walking routes, and the fresh food hamper was a nice touch. But most of all we loved meeting the 3 friendly and fun farm dogs that were loyally guarding the main house entrance. We loved this place and we are already thinking of coming back again in the cold weather as the Wye Valley is equally charming in winter.
05/07/2021
Alina
Wow! Where do I start! This is just an amazing place. We had the most wonderful stay here. A completely private haven of bliss. Oak Apple really exceeded our expectations. The pod was perfect, warm and comfortable, with lovely little personal touches. The kitchen has everything you need and more. The shower was a wonderful addition. The outdoor fire pit and seating just makes a relaxing evening so special. And then the veranda.. well totally wow!
Without spoiling others surprise…I’ll just say this accommodation has been so well designed and thought about. The owners really have done a fantastic job. All you can hear are sheep & birds, and the views are stunning. Surrounding area is just beautiful. So much to do. Lovely places to visit/eat/drink. I could honestly write a book!
Emily & Jo are such welcoming and helpful hosts. Their farmyard with their friendly dogs and cute roaming chickens made a nice welcome.
I have to say that although the tree house is no longer in a tree as such, this really did not detract at all from the whole experience. It’s actually situated perfectly.
17/06/2021
Jackie
It was wonderful, very secluded and peaceful.
Felt very relaxed.
13/06/2021
Neil
Our stay was amazing. Relaxing and fun!
06/06/2021
Zoe
Fabulous stay in the OATT enhanced by possibly the best 3 weather days of the year to date! It was wonderful being in the midst of nature with the birds, sheep and other wild life choruses. Definitely sophisticated camping with the kitchen and shower/loo block. Spacious area for living and exploring. Turned off the phones and relaxed. The tent was comfortable and we stargazed from our beds. A true adventure.
31/05/2021
Eve
We arrived a week ago in pretty back rain and wind but the tree tent, kitchen and site was very inviting. Joe checked we had everything we needed and was friendly and offered support if we needed anything.
03/05/2021
Rachel
Oak Apple Tree Tent is a magical place to stay. Peaceful, beautiful and carefully thought out.
Hosts were lovely and couldn't be more helpful.
30/04/2021
Keri
We had a fantastic time at the Oak Apple Tree Tent. Joe was very welcoming and the place itself was stunning. We enjoyed relaxing by the fire and walking in the woods. The kitchen space was well stocked and they had left us bread, eggs and milk which was a lovely addition. Sleeping in the pod was very special, looking out the Perspex roof is amazing and it's very cosy with all the cushions and blankets.
28/10/2019
Joel
we stayed for two nights in late october. Oak Apple Tree Tent was everything we expected and more. Set in beautiful woodland with great views next to a working farm, it felt like a proper escape from busy urban life. The tent pod is fully suspended in the trees and ios super cosy with a small woodburner. We stayed on a very wet weekend and there were no issues with leakage at all. The hosts were super helpful and hospitable, even provided us with an extra heater for the kitchen/lounge area. Loads of walking in the area and some lovely pubs too.
25/10/2019
Nick
Lovely accommodation in a fantastic location far away from everything. Great facilities, beautifully crafted and unexpectedly cosey.
11/10/2019
Simon
Relaxing, peaceful, splendid isolation,
23/09/2019
Juls
We had a lovely stay at the Oak Apple Tree Tent. We found the hanging tent a nice difference and the beds warm. It was lovely to be able to look up at the sky through the roof in the mornings. We enjoyed staying in the area and just relaxing in the hammock around the fire and listening to the owls in the evenings whilst cooking our dinner over the fire. Relaxing and enjoyable to spend most of the time outside.
20/09/2019
Katherine
Wow! What can I say. This place is amazing. Lots of special touches, fresh bread, cider etc. We loved our stay here. It's such a unique space.
We sat next to the fire in the evenings listening to the owls, and was even lucky enough to see one fly over.
The best 40th birthday present ever!
13/09/2019
Simone
Loved this location and really didn't want to leave. Joe was a lovely host who was really knowledgeable about the area. He also had a passion for the site and told us about how he'd built a lot of it himself, which was great. The facilities are excellent, can't fault them at all really. The tent itself is really cosy and the bathroom and kitchen have a perfect balance of being luxurious but also with a taste of the outdoors. It was really special sharing a little patch of the woods with the tawny owls!
28/08/2019
Heather
Stay in Oak Apple Tree Tent was absolutely gorgeous! Welcome basket of bread, eggs and cider was lovely, beautiful kitchen with everything you'd need in and a lovely indoor seating area. Outside the fire pit area is stunning and all the equipment you need to cook on it is provided along with firewood,matches and fire starters which is included in the stay! Toilet and shower are very near to the tree tent which is great, lit by fairy lights! Tree tent itself would be suitable for all seasons and weather conditons, fire to use inside the tent which keeps its lovely and warm for the night, tent is insulated so doesn't need much to keep it cosy and the beds are very snug and comfy! We had a lovely stay and the photos do not do this place justice, it's a little hidden gem with lots of cute villages close by and plenty to do! Mostly great to enjoy the beautiful little space created around the tree tent in the middle of the woods! Definitely a luxery stay.
15/08/2019
Jessica
Perfect little break away from it all! We had everything we needed for a couple of nights
06/08/2019
Anne-marie
What can I say? Perfect from beginning to end! Emily and Joe have created a gorgeous hideaway and have thought of everything to make a stay here cosy, comfortable and relaxing. From the fully equipped kitchen to the funky bathroom and cosy beds, we had a brilliant time. Even the recipes, drawings and tips they encourage in their visitor book are brilliant! We'll definitely be back. Thanks Emily and Joe xx
22/07/2019
Hannah
We had a wonderful stay at Oak Apple Tree Tent. The location is idyllic and so peaceful. Our host Joe was very welcoming. There has been so much care and attention put into the tree tent. We would thoroughly recommend!
19/07/2019
Helen
It was absolutely everything we hoped it would be and more. Perfect.
14/07/2019
Ana
We could not have enjoyed this experience more! Everything about the stay was great. The accommodation was unusual and fun. Whilst the bed was a little short for my boyfriend that didn't ruin the experience in any way. The location was beautiful and it was so great to get away from our busy lives for a couple of days. We were totally secluded and very close to nature which was probably the most enjoyable part of it. I could go on forever but the stay can be summed up with one word - perfect!
05/07/2019
Amanda
5 star glamping, fully equipped indoor kitchen and great outdoor area for open fire cooking with all logs provided, separate cabin with toilet and hot shower and lovely fluffy towels. We felt really spoilt! Lovely touches, fresh coffee, welcome bottles of cider and bread, eggs and milk and Neals Yard toiletries. Best of all is the tree tent suspended between trees and accessed by a deck from the lower area giving great views. Tent fully insulated and very cosy with the log burner, slept like a log 2 nights running. Pizza oven well worth hiring, it was easy to use and great fun eating pizza round the log fire before toasting marshmallows. Emily and Joe are great hosts. We will be back
Jane and Alex
26/05/2019
Jane
We chose Oak Apple Tree Tent as it looked so unique and fun and tranquil!
04/05/2019
Gemma
After a very friendly welcome from Emily and Joe ( and their menagerie of sheep, chickens and dogs) we settled into the very spacious and private tree camp with the most beautiful views over the Welsh countryside. Everything has been thought of to give guests a special stay, from the welcome bread and cider to the locally made lambs wool bedding and blankets. There is plenty of space to lounge either around the firepit, on the wooden deck, or if the British weather is a bit hit and miss like it was for our stay, in the cosy cabin. There is plenty of lighting , however not so much as to spoil the views of the night sky (when the clouds did part!) After a short drive to a friendly local pub (The Lion Inn) we came back and lit the wood burner in the cosy tree tent , ready for when we retired to bed. In the meantime, we sat with a glass of wine around the firepit, listening and watching the local wildlife and rambling sheep in the next field. When we were ready for bed, the tree tent was lovely and warm and stayed that way all night thanks to the wood burner and blankets. The view through the windows and up through the sky light of the night sky was stunning and even the sound of rain in the middle of the night added to the relaxing feel of being in the tent. We slept like logs! Emily and Joe have created a private oasis of calm in the middle of beautiful countryside and their love and hard work really shines through. Cannot recommend this place enough.
24/04/2019
Jo, Canopy & Stars
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
It was a lovely place and the host were very very helpful
30/09/2024